Returns
Our returns guarantee entitles you to return the product for any reason within 14 days of having received it. You have the right to open the package and check the contents but the product must be returned unused. All original packaging, price labels etc shall be returned with the product without having been tampered with. Please note that as the customer, you first have to accept the original delivery. If you do not and the parcel is returned back to us, all expenses fall on you. Also remember that you are responsible for a returned product until it reaches us. Send the package with the dispatch number so that it can be traced.
Feel free to email us at zedobjects@gmail.com if you require a different size of the same item. When considering exchanges for a different product, kindly select from our range of full-priced items available at shop.zedobjects.com. All return shipping costs are to be paid by the customer.
How to make a return
When returning goods by post please ensure that you fill in and enclose the returns form. The returns form can be found enclosed in your delivery. If you have not received one or lost it, you can print download and print it below. If you wish to send back the whole or part of the order we will refund the amount you have paid. If you paid by card, the amount will be refunded to the card that you used for payment. If you paid by invoice then the money will be refunded into your account. You will find the address for returns on the returns form. We will not refund the return-shipping costs.
If you need to return something you can print the returns form with instructions. Mark the package as 'returned goods'. If you encounter any problems please email us at zedobjects@gmail.com.
Send returns to
zed objects
1F., No. 6, Ln. 123, Tonghua St., Da’an Dist.
Taipei City
Taiwan (R.O.C.)